Technical Support

Join us on ZOOM:

  1. A few minutes before the designated time, go to: ZOOM
  2. If you have already uploaded Zoom, and are asked for the meeting id #, use 719-471-4556.
    If you have not used Zoom before, you will be prompted to download the app.
  3. Click on "join" and you'll be live with us — It's that easy!

You will enter Zoom through a waiting room. If Zoom asks you for a password, enter Fillmore20. Once you are in, you have to wait for the admin to manually click you in. This takes a little time. We are opening the room at 9:30am to give you a chance to enter early. When you enter, please make sure your mic is off. 

This free application can be installed on a PC or Mac equipped with camera and microphone - or on a smartphone or tablet. 

To download to your smartphone, visit: PlayStore (Android) or AppStore (Apple), search “Zoom”, install and open the app to "Join a Meeting".

To download Zoom on your computer, go to: ZOOM, select "Join a Meeting" from the menu bar (on the top, right) and if you don’t already have the application on your computer, it will start the download process (you'll need to approve its installation).

On the computer and smartphone or tablet, when it's time for a meeting, you can open the app and click on "Join a Meeting". 

You will be prompted to select "Use computer audio" and "Join with video." Once selected, you'll come into the meeting room and see everyone else that has "joined with video." 

The meeting room will be opened at 9:30 a.m. on Sundays to allow you to test your connection, camera and microphone. The mic icon has an "up arrow" next to it; selecting it will allow you to select "Test speaker and microphone." Two buttons presented in that dialogue, each selected separately, will play your speakers and test your microphone by recording and playing back your voice.

Whenever possible, our Sunday Services will be recorded and made available through Facebook. Zoom is experiencing a lot of use at this time, so we cannot guarantee access or recording. We look forward to having you join us. And in this time of changes to our day-to-day lives, know that you are blessed - all the time! 

We have limited resources available to provide tech support, so we ask to take the following steps before sending in a tech support request.

If you still need assistance, please email Kayla at, with subject as "Tech Support", or call the office at at 719-471-4556. Know that we are doing our best to make everything run smoothly!